We understand that unforeseen events happen, and your health and well-being are priorities. If you need to cancel your appointment, please notify us at least 12 hours in advance. This way, we can adjust our schedule and avoid the need to charge the full service fee.

If, for any reason, we are unable to reallocate your time slot, we will contact you to respectfully request payment of the full amount.

Delays of up to 10 minutes are tolerated to avoid compromising the next appointment. After this period, a proportional fee of one-third of the procedure’s value will be applied.

We greatly appreciate your understanding and cooperation.